Operating Department
Our fleet is chartered by leading players in the shipping industry.
Our Operating Department provides the interface between Charterers, Brokers, Agents and Vessel Commands and ensures the smooth day to day running and employment of the vessels.
All charter related and post-fixture matters are handled by the Operating Department whose first priority is to deliver customer satisfaction for our charter clients. This includes, amongst other things:
- The negotiation of charter party terms in close cooperation with Owners' exclusive broker
- Supplying Masters on board with the necessary voyage instructions
- The monitoring and accounting of hire payments as well as the handling of P&I and FD&D claims
- Monitoring Ship performance in close cooperation with our technical management department
Ships that are not under a time charter or which perform positioning voyages are under full operational control of our Operating Department.
Quality, Health, Safety and Environment Protection (QHSE)
Our business success depends on our ability to continually improve the quality of our services while protecting people and the environment. Emphasis must be placed on ensuring human health, operational safety and last but not least, environmental protection.
In order to achieve this
our QHSE System is based on the implementation of the following principles:
- In the course of their duties, all personnel are required to be mindful of the quality of our services
and safety and environmental protection issues.
- We continually assess all identified risks to
a ship, its personnel and the environment and establish appropriate safeguards.
- We continually monitor, evaluate and improve our QHSE performance by defining
operational standards, training, assessments and audits.
- We are fully prepared to respond to any QHSE emergency .
- We are committed to minimising our impact on the environment through pollution
prevention and control of emissions, the efficient use of natural resources and
the reduction and recycling of waste,
- We communicate openly with interested parties about our QHSE policy, programs
and performance.
Our QHSE system fulfils, but is not limited to, the requirements of the ISM Code, the STCW Code and MLC 2006. A Ship Security Plan addresses the requirements of the ISPS Code.